Optional Services

Create and Update Provisions

Provisions records are created from the Provisions—Results screen. In order to reach the Provision—Results screen, you must first conduct a search for existing provisions data. For more information, see Search for Provisions.

Two Different Methods for Creating Provisions Data

1. Insert a New Row Before or After Existing Rows

On the Provisions—Results screen, insert a new row. You can do this using two methods.

All fields in the new row will be locked except for the Sub Code field. Type the new sub code in this field; this will unlock the other edit able fields.

2. Reuse Data from Another Provisions Record

  1. Insert a new row (as described above).

  2. On the Provisions—Results screen, click the right side of the Sub Code field to display the Help List for Sub Codes. Type search criteria (the code you wish to locate) in the Search field and then click the Search button. From the resulting list of sub codes, double-click a sub code. Its data will populate the new row.

  3. Add or modify data in the codes as described in the table below. Click the Save Data button button; if you have not already created a batch, you will be prompted to do so at this point. When you are ready, release the batch. For more information, see Release a Batch.

The order of the columns in the Provisions—Results grid will vary based on your user preferences. For information on customizing Results grid, see User Preferences.

Column Name

Description

ST

This cell indicates the current status of the segment. The status may be Incomplete (I), or Complete (C), or Blank.

Incomplete data has not yet been released. Complete data has been released but has not yet been distributed to subscribers. A status of Blank indicates that the data has been distributed to subscribers.

Service Sub Code

Sub codes identify the service being provided. Many sub codes are standardized and usable by all carriers. However, carriers can request that unique sub codes be created. Baggage Allowance shall always be identified with generic sub code 0DF.

Service Type

This cell further defines the service being provided, identified in the Service Sub Code cell. Service types include: Baggage Allowance (A), Baggage Charges (C), Carryon Allowance (B), Embargoes (E), Flight (F), Merchandise (M), Ticket (T), and Reissue/Refund (R).

Sales/Ticket: Effective

The date in this cell indicates the first day on which the optional service identified in the segment may be sold. For Baggage services, this is the passenger ticket date.

Sales/Ticket: Discontinue

The date in this cell indicates the last day on which the optional service identified in the segment may be sold. For Baggage services, this is the passenger ticket date.

AMT Currency/Currency Table

This cell indicates the amount and currency of the service fee. If a currency table is applicable, this will be indicated by a T followed by a table number. Fees may vary depending on the point of sale or currency being used.

To view the Currency table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Prepaid/Check-in

This cell indicates the airlines intent to apply the charge to prepaid baggage fees only or prepaid and check-in baggage fees.

Tax Included

This cell indicates whether or not the service fee indicated in the AMT Currency/Currency Table includes tax.

And/Or

This cell indicates whether the service fee is expressed as a specified fee via a Currency Table or a mileage fee or both.

  • A (and)—The specified fee in a Currency Table and the mileage fee must be assessed.

  • Blank (or)—Either the specified fee in a Currency Table or the mileage fee must be assessed.

Mileage

This cell is used to indicate a service fee based on frequent flyer miles.

Free/Not AVAIL

If coded, this cell indicates that the optional service is either free or not available or to defer baggage rules to the marketing carrier. Codes which may be present include:

  • N—Not Available. For example, a carrier may wish to display an optional service on their Web site but indicate that it is not available on certain flights.

  • E—The optional service is free of charge but an EMD is required.
  • F—The optional service is free of charge and an EMD is not required.

  • G—The optional service is free of charge, an EMD is required but a booking is not required. For example, a passenger may be entitled to a free in-flight movie because she purchased a special fare. Since movies are readily available onboard the aircraft no booking may be necessary. However, an EMD may be necessary to prove she is entitled to the movie.

  • H—The optional service is free of charge but an EMD is not required. However, a booking is required. For example, a passenger may be entitled to a free steak because he purchased a first class fare. A special booking for the steak may be required (to ensure that it is cooked and put on the aircraft) but an EMD is not necessary.

  • D—Defer Baggage Allowance and Charges rules to the marketing carrier. This option is only available with baggage allowance and permits an operating carrier to defer their baggage rules to the marketing carrier.

  • O—Defer Baggage Allowance and Charges rules to the operating carrier. This option is only available with baggage allowance and permits a marketing carrier to defer their baggage rules to the operating carrier.

Fee Applies Per

This cell indicates whether the service fee applies per:

  • ONE WAY

  • ROUND TRIP

  • ITEM

  • SECTOR/PORTION

  • TICKET

  • PER 1KG OVER (over the free allowance)

  • PER 5KG OVER (over the free allowance)

  • .5 PCT OF FARE PER KG

  • 1.0 PCT OF FARE PER KG

  • 1.5 PCT OF FARE PER KG

Travel Indicator

This cell indicates the travel geography applicable to the offered service using the following travel indicators:

  • BLANK

  • AP—VIA ATLANTIC AND PACIFIC

  • AT—VIA ATLANTIC

  • EH—WITHIN EASTERN HEMISPHERE

  • FE—FAR EAST

  • PA—VIA SOUTH, CENTRAL, OR NORTH PACIFIC

  • PN—BETWEEN TC1 AND TC3 VIA PACIFIC AND NORTH   AMERICA

  • RU—RUSSIA - AREA 3

  • SA—SOUTH ATLANTIC ONLY

  • TS—VIA SIBERIA

  • WH—WITHIN WESTERN HEMISPHERE

From/To/Within

This cell indicates the directionality of the following LOC1/LOC2 cells. Options include:

  • blank (if blank, it is assumed that the directionality applies between LOC1 and LOC2)

  • From LOC 1 Based on Travel

  • To LOC 1 based on travel

  • From LOC 1 based on fare selection

  • To LOC 1 based on fare selection

  • Within

Sector/Portion/Journey

If SECTOR is selected in this cell, the data in the provisions record applies only to a specific sector of travel. Sector is the portion of travel between two fare break points as determined in fare construction covered by a single flight coupon. Sectors are made up of one or more segments or legs.

If PORTION is selected in this cell, the data in the provisions record applies only to a specific portion of travel. Portion is one segment or consecutive segments (even if gaps intervene) via one carrier.

If JOURNEY is selected in this cell, the data in the provisions record applies only to a specific journey of travel. Journey is the entire trip outlined on the ticket; all points on a ticket.

LOC 1/LOC 2

Codes in these cells indicate the travel locations for which the service is valid. Location codes may indicate IATA areas, cities, nations, airports, US states, ATPCO zones, and user zone tables (which are preceded with the letter T).

To see a list of location codes, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Airport

If selected, this cell indicates that the location code present in the following LOC1 or LOC2 cell is an airport code.

Via LOC

A code present in this cell indicates a location or locations through which travel is valid between the locations indicated in the LOC1 and LOC2 cells. Via locations may be IATA areas, cities, nations, airports, US states, ATPCO zones, and user zone tables (which are preceded with the letter T).

The following cells Stop/Connection/Destination and Stopover EXCEPT Time/Unit further define the via location code.

To see a list of location codes, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Private

If this cell is selected the provisions record is distributed privately.

Security Table

A number present in this cell refers to the table containing the viewing, selling, and ticketing locations that are valid for the record. To view the Security table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Private Distribution

If the provisions record is distributed privately, as indicated in the Private cell (above), codes present in this cell indicate to whom the data is distributed.

Account Code Table

A number present in this cell indicates the account code that is valid for the record. To view the Account Code table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

TKT Designator Table

A number present in this cell refers to the ticket designator table that is valid for the record. This cell represents the ticket designator(s) that must be used on the input option that requested pricing for the service.  To view the Ticket Designator table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Tour Code

A code present in this cell refers to the tour code that is valid for the record.

Keyword

This field indicates a specific keyword (AIRIMP or carrier-defined) to support Special Service Request (SSR) matching.

PSGR Type

A code in this cell indicates the passenger type required to qualify for the service. To see a list of passenger type codes, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Age Min

If numbers are present in these cells they indicate the minimum and maximum age required of passengers to qualify for the provision. This cell is required if the passenger type code present in the PSGR Type cell (above) is age restricted.

Age Max

Customer Index Score MIN

If the numbers are present in these cells they indicate the minimum and maximum index score to customize offerings specific to an individual customer.

Customer Index Score MAX

FREQ Flyer Status

This cell indicates the status passengers must hold as frequent flyers to qualify for the service. The status will display as a number, one through nine, with one being the highest status (premium) and nine being the lowest.

Cabin

This cell indicates the cabin in which the passenger must be booked to qualify for the service.

  • R indicates PREMIUM FIRST class

  • F indicates FIRST class

  • J indicates PREMIUM BUSINESS class

  • C indicates BUSINESS class

  • P indicates PREMIUM ECONOMY class

  • Y indicates ECONOMY class

  • Blank indicates that this cell is not applicable to the provisions record

RBD Table

A number in this cell represents a table containing a list of reservation booking designators (RBD) that specify where the passenger must be booked or ticketed on the portion of travel.

To view the RBD table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Upgrade to Cabin/RBD Table

This cell indicates the cabin to which the passenger must be upgrading or an RBD table number that specifies where the passenger must be upgrading to qualify for the service.

  • R indicates PREMIUM FIRST class

  • F indicates FIRST class

  • J indicates PREMIUM BUSINESS class

  • C indicates BUSINESS class

  • P indicates PREMIUM ECONOMY class

  • Blank indicates that this cell is not applicable to the provisions record

To view the RBD table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Seat CHARCS Table

The Seat Characteristics Table represents seat characteristics applicable to the seat being priced. This table can only be used with sub codes that have group value of SA.

ATA PADIS seat codes should be used to identify seats. IATA PADIS codes are published in Codeset 9825 of IATA’s Passenger and Airport Data Interchange Standards (PADIS) Message Standards Document. Up to five characteristics may be applied to each seat type.

The Seat Characteristics Table also contains a Commercial Name cell that provides ability to distinguish between product offerings and a Media ID cell to associate media to specific seat values. To view the Seats Characteristics Table, click the Lookup Magnifying Glass icon used for opening Search pop-ups icon.

CXR/Flt Table

A number present in this cell indicates a table containing the carriers and flights on which the transportation on the travel on which the service is being processed must occur.

To view the Carrier/Flight table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

EQP Type Table

A number present in this cell indicates the multiple equipment (aircraft) type codes that are to be matched for the specified service being provided.

To view the Equipment type table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

EQP

A code present in this cell indicates the equipment (aircraft) type on which the passenger must be traveling to qualify for the service being provided.

To see a list of equipment codes, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Mileage Min/Max

This cell indicates air miles for a fee that is based on mileage parameters. For example:

Charge USD 50.00 for service sub-code 'XYZ' if travel is between 1–500 miles, or USD 75.00 for service sub-code 'XYZ' if travel is between 501–1000 miles, or USD 100.00 for service sub-code 'XYZ' if travel is between 1001–1500 miles, etc.

Reissue/Refund Override

The Reissue/Refund Override dialog is used only for the service type Refund/Reissue. The dialog contains a cell for Rule Match Fare Class, Tariff, Rule, and Category.

Rule Match Fare Class specifies the fare class code that must be used when matching alternate category data as specified by the Tariff, Rule, and Category. Data in this cell does not specify fare class data that must appear on the passenger’s ticket.  The resulting fare class on the passenger’s ticket is derived from automated rules processing and not from the provisions records.

When the Rule Match Fare Class cell contains an * (asterisk) followed by alpha-numeric characters, the rule matching fare class for the Reissue/Refund service is determined by using the first character of the Fare Class Code on the Record 1 or Category 25 Resulting Fare Class cell for the fare component on which the Reissue/Refund service applies followed by the values that follow the * (asterisk) in the Provisions Record Rule Match Fare Class cell.

Tariff

The Tariff cell specifies the tariff in which the alternate automated rules category data is found.  In order to apply the Reissue/Refund service specified in the provisions record, processing must pass the automated rules conditions in the specified tariff and rule as specified in the rule cell of the Refund/Reissue Override dialog for the category specified.  The Reissue/Refund service overrides all category data for the category specified in the Category drop-down list.

Rule

The Rule cell specifies the rule in which the alternate automated rules category data is found.  In order to apply the Reissue/Refund service specified in the provisions record, processing must pass the automated rules conditions in the specified rule and tariff as specified in the Tariff cell of the Refund/Reissue Override dialog for the category specified.  The Reissue/Refund service overrides all category data for the category specified in the Category drop-down list.

Category

The Category cell specifies the automated rules category that is overridden (busted) when the Rule Buster service applicable to the record is assessed. Options for Category include:

Category 31— Voluntary Changes and any applicable voluntary change data in Category 16— Penalties  is overridden.  Processing will ignore all automated rules data (at any level)  for Category 31 and voluntary change data in Category 16 that is published for the fare.  Instead processing will apply the Category 31 data found in the tariff and rule specified in the following cells.  The Category 31 found in the tariff and rule specified in the Reissue/Refund Override dialog applies in lieu of any Category 31 and Category 16 data published for the fare.

Category 33— Voluntary Refunds and any applicable voluntary refund data in Category 16— Penalties. Processing will ignore all automated rules data (at any level) for Category 33 and voluntary refund data in Category 16 that is published for the fare. Instead processing will apply the Category 33 data found in the tariff and rule specified in the Tariff and/or Rule cells.  The Category 33 found in the tariff and rule specified in the Reissue/Refund Override dialog applies in lieu of any Category 33 and Category 16 data published for the fare.

Same Time as Ticketed

If this cell is selected, the service must be purchased at the same time the passenger's ticket is issued.

Baggage Travel Application

The cell indicates the values that apply different baggage provisions when there are multiple sectors on the passenger’s travel.

  • A—ALL SECTORS ON THE BT

  • S—AT LEAST ONE SECTOR ON THE BT

  • M—MOST SIGNIFICANT SECTOR ON BT

  • J—ANY SECTOR ON THE JOURNEY

Baggage: Free PCS

This cell represents the number of checked baggage pieces permitted free per passenger. The valid values for this cell are blank or 00 – 99.

Baggage: Weight

This cell represents the baggage weight applicable to the data in this record. The valid values for this cell are blank or 000 – 999.

Baggage: Unit

This cell represents the baggage unit applicable to the data in this record. The valid values for this cell are blank, KG (kilograms), or LB (pounds).

Baggage: First Piece

This cell represents the first occurrence of excess baggage to which a charge applies. Valid values for this cell are either blank or 01 – 99.

Baggage: Last Piece

This cell represents the last occurrence of excess baggage to which a charge applies. Valid values for this cell are either blank or 01 – 99.

Fee Reissue Refund

This cell indicates whether the service fee is refundable or reusable.

  • REFUNDABLE—The service fee may be refunded.

  • NONREFUNDABLE—The service fee may not be refunded.

  • NONREF/REUSE—The service fee is not refundable but it may be applied towards a future purchase (reused).

  • Note:

When you select the service types M, F, T, R, or C, the system will automatically complete the Fee Reissue/Refund, Form of Refund, Commission, and Interline Settlement fields. The values will be:

  • Fee Reissue/Refund: Non-refundable

  • Form of Refund: Blank

  • Commission: No

  • Interline Settlement: Yes

You can change the data, if desired. However, if you change the value of the Fee Reissue/Refund field from Non-refundable to refundable, the value in the Form of Refund field will also change from Blank to Original Payment.

Commission

This cell indicates whether the service fee pays a commission to the selling agent (for example, a travel agent).

  • YES—The service fee pays a commission.

  • NO—The service fee does not pay a commission.

  • Note:

When you select the service types M, F, T, R, or C, the system will automatically complete the Fee Reissue/Refund, Form of Refund, Commission, and Interline Settlement fields. The values will be:

  • Fee Reissue/Refund: Non-refundable

  • Form of Refund: Blank

  • Commission: No

  • Interline Settlement: Yes

You can change the data, if desired. However, if you change the value of the Fee Reissue/Refund field from Non-refundable to refundable, the value in the Form of Refund field will also change from Blank to Original Payment.

Interline Settlement

This cell indicates whether the service fee may be accounted for and distributed by interline settlement.

  • YES—The service fee allows for interline settlement.

  • NO—The service fee does not allow for interline settlement.

  • Note:

When you select the service types M, F, T, R, or C, the system will automatically complete the Fee Reissue/Refund, Form of Refund, Commission, and Interline Settlement fields. The values will be:

  • Fee Reissue/Refund: Non-refundable

  • Form of Refund: Blank

  • Commission: No

  • Interline Settlement: Yes

You can change the data, if desired. However, if you change the value of the Fee Reissue/Refund field from Non-refundable to refundable, the value in the Form of Refund field will also change from Blank to Original Payment.

Form of Refund

This cell specifies how refunds are to be paid if the service fee is refundable, as indicated in the Fee Reissue Refund cell.

  • ORIGINAL PAYMENT—The refund may be paid using the original form of payment.

  • E-VOUCHER—The refund may be paid using an electronic voucher.

  • Note:

When you select the service types M, F, T, R, or C, the system will automatically complete the Fee Reissue/Refund, Form of Refund, Commission, and Interline Settlement fields. The values will be:

  • Fee Reissue/Refund: Non-refundable

  • Form of Refund: Blank

  • Commission: No

  • Interline Settlement: Yes

You can change the data, if desired. However, if you change the value of the Fee Reissue/Refund field from Non-refundable to refundable, the value in the Form of Refund field will also change from Blank to Original Payment.

Media ID

This cell indicates a number referring to a file containing a picture(s) applicable to the service identified by this record.

Batch ID

This cell displays the carrier code and identification number of the batch that was used to update the segment.

Sequence

Every provision record is assigned a sequence number. Sequence numbers are 7 characters in length and cannot be changed by users.

Occurrence First

These cells indicate the first or last number of occurrences of the passenger for which this record applies. For example, the service fee might be $10.00 for the first two unaccompanied minors and then $20.00 for each additional unaccompanied minor.

Occurrence Last

Travel First

A date present in this cell indicates the first day travel may commence. The date may be no later than two years from tomorrow.

Travel Last

A date present in this cell indicates the last day travel may commence.

Travel Date Table

The Travel Date table allows you to use multiple travel dates for a row of Provisions data.

Stop/Connection/Destination

This cell describes the location code indicated in the Via LOC cell (above). The via location may be:

  • C—VIA POINT MUST BE CONNECTION (the location code present in the Via LOC cell must be a connection)

  • S—VIA POINT MUST BE STOPOVER (the location code present in the Via LOC cell must be a stopover)

  • T—DESTINATION MUST BE FIRST STOPOVER POINT (the location code present in the LOC 2 cell [destination] must be the first stopover point)

  • F—VIA POINT MUST NOT BE FARE BREAK (the location code present in the Via LOC cell must not be a fare break point)

  • P—VIA POINT MUST NOT BE FARE BREAK/STOPOVER (the location code present in the Via LOC cell must not be a fare break point or stopover)

Stopover EXCEPT Time/Unit

These cells indicate the maximum amount of time a passenger may stay at the via location before it is considered a stopover. Time may be indicated as minutes, hours, days, or months. Click the right side of the cell to see a list of time units.

Carrier/Fare Class Table

A number in this cell indicates a table containing the applicable fare owners and the resulting fare class codes for the travel on which the service is being provided.

To view the Carrier/Fare Class table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button. For more information, see Carrier/Fare Class Table.

TKTD Fare - TKT Designator Table

A number present in this cell refers to the table containing the ticket designator or ticket designators for the travel on which the service is being provided. This cell represents the ticket designator (that will be or already is) on the ticket as a result of the itinerary pricing process.

To view the Ticket Designator table, click inside the cell and then click the Lookup Magnifying Glass icon to open the Search pop-up button.

Tariff

An ATPCO rules tariff (for example, IPRW or IPREURP) may be present in this cell indicating the tariff for the travel on which the service is being provided. In addition to specific rules tariffs, this cell may also indicate Any Public tariff or Any Private tariff.

Rule

A number present in this cell indicates the rule for the travel on which the service is being provided.

Created By

Numbers in this cell represent rules categories. If present, the fare for the travel on which the service is being provided must have been created from the indicated rules category or categories. Applicable rules categories include:

  • 19/22—Children's Discounts/All Other Discounts

  • 25—Fare By Rule

  • 35—Negotiated Fares

Time First/Last

Times present in these cells indicate the first time a passenger may travel and qualify for the service or the last time a passenger may travel and qualify for the service.

This cell may be used in conjunction with the Day of the Week cell.

Day of the Week

Selected days indicate valid travel days for the service being provided.

This cell may be used in conjunction with the Time First/Last cell.

Day/Range

This cell indicates whether the first and last travel times present in the Day/Time First/Last cells (above) apply daily or as a range. If a range (for example, a first travel day of Tuesday through a last travel day of Friday), the days will be specified in the following Day of Week indicators.

Advance Purchase Period/Unit

These cells indicate the advance purchase requirements for the service being provided. Advance purchase requirements may be specified as day or time units.

Collect/Subtract

This cell indicates whether the service fee is charged separately from the fare or if it is discounted from the fare.

  • C—The service fee must be charged separately from the fare.

  • S—The service fee must be discounted from the fare.

  • For the initial phase of Optional Services, this cell automatically defaults to the value C.

Selling/Net

This cell indicates whether the service fee is a selling or net fee amount.

  • S—Selling

  • N—Net

  • For the initial phase of Optional Services, this cell automatically defaults to the value S (selling).

Check Availability

If selected, this cell indicates that the availability of the service must be checked for pricing.

Note Text

This cell displays the note text table number associated with the segment (if applicable).

 

 

Related Topics

  1. Create and Update Services