Create and Update Services

Two types of Services are used in the Optional Services application: those that are standard to the industry (industry sub codes) and those that are unique to a carrier (carrier sub code). Standard services can only be created by ATPCO. They are easy to identify because standard sub codes always begin with a number whereas carrier sub codes never begin with a number.

Service data is created from the Services—Results screen. In order to reach the Services—Results screen, you must first conduct a search for existing Services data. For more information, see Search and View Carrier Services .

Four Different Methods for Creating Services Data

Services data is created in batches. You may create a batch as the first step or you may create a batch when prompted the first time you save data. For more information, see Create a Batch .

1. Insert a New Row Before or After Existing Rows

On the Services Results screen, insert a new row. You can do this using two methods.

Right-click an existing sequence and then select Insert (Before or After).
Click an existing sequence to select its row. Then select Insert (Before or After) from the Row Actions menu.

All fields in the new row will be locked except for the Sub Code field. Type the new sub code in this field; this will unlock the other edit able fields.

2. Reuse an Existing Sub Code from another Service Type

Insert a new row (as described above).
On the Services Results screen, click the right side of the Sub Code field to display the Help List for Sub Codes. Type search criteria (the code you wish to locate) in the Search field and then click the Search button. From the resulting list of sub codes, double-click a sub code. Its data will populate the new row.

3. Copy an Existing Carrier-Defined Sub Code and Paste It as a New Sequence

On the Services Results screen, select a row and then copy it. You can do this using two methods:
- Right-click the row and then click Copy Segment
- Select Copy Segment from the Row Actions menu.
Right-click the place on the Services Results screen at which you wish to insert the new sequence and then click Paste (Before or After).

4. Modify a Standard (Industry) Sub Code

On the Services Results screen, select a row with a standard (industry) sub code and then copy it. You can do this using two methods:
- Right-click the row and then click Copy Segment.
- Select Copy Segment from the Row Actions menu.
Right-click the place on the Services Results screen at which you wish to insert the new sequence and then click Paste (Before or After).

Standard (industry) sub codes always begin with a number.

Add or modify data in the codes as described in the table below. Click the Save Data button button; if you have not already created a batch, you will be prompted to do so at this point. When you are ready, release the batch. For more information, see Release a Batch.

Column Name	Description
ST	This cell indicates the current status of the segment. The status may be Incomplete (I), or Complete (C), or Blank. Incomplete data has not yet been released. Complete data has been released but has not yet been distributed to subscribers. A status of Blank indicates that the data has been distributed to subscribers.
Service Sub Code	Sub codes identify the service being provided. Many sub codes are standardized and usable by all carriers. However, carriers can request that unique sub codes be created. Type a sub code or click the button in the Service Sub Code cell to open the Help List for Sub Codes dialog box. If you select an existing sub code the Group, Sub Group, and Description cells are automatically filled. However, you still need to enter values in the Service Type, Commercial Name, and EMD Type cells. If the sub code doesn't exist you will have to manually enter data in the same cells, in addition to the Group, Sub Group, and Description cells. The Sub Code cell is a required cell when inserting a new row. When you type or select an industry sub code, the system will automatically populate values in the EMD Type and RFIC Code fields. You can change the data by over-typing the EMD Type field or by selecting a different value on the RFIC Code field's drop-down menu.
Service Type	This cell further defines the service being provided, identified in the Service Sub Code cell. Click the down arrow button in the Service Type cell. Service types include A – BAGGAGE ALLOWANCE, C – BAGGAGE CHARGES, B – BAGGAGE ALLOWANCE, E – EMBARGOES, F – FLIGHT, M – MERCHANDISE, T – TICKET, R – REISSUE/REFUND, and Z – BRANDED FARES. This is a required cell when inserting a new row.
Sales/Ticket Effective	For Optional Services, the date in this cell indicates the first day on which the optional service identified in the segment may be sold. For Baggage Service Types, the date in this cell indicates that the provisions in this record apply for passenger tickets sold on/after this date. The Sales/Ticket Effective date is entered when you click the button.
Sales/Ticket Discontinue	The Discontinue date cell doesn't apply when inserting a new row before or after. For Optional Services, the date in this cell indicates the last day on which the optional service identified in the segment may be sold. For Baggage Service Types, this cell specifies the baggage provisions in this record apply for passenger tickets sold on/before this date.
Industry Sub Code	This cell indicates whether the service sub code being used is standard to the industry or if it is unique to the data-owning carrier. Values for this cell are either Yes or blank.
Group	This cell indicates the second level of detail for the optional service type. For example, if the service type is F (flight), a group code may be ML (meal). ). Baggage Allowance and Charges shall be represented with group BG to indicate that they are baggage-related services.
Sub Group	This cell indicates the third level of detail for the optional service type. For example, if the service type is F (flight) and the group code is ML (meal), the sub group may specify the type of meal such as BR (breakfast).
Description 1 Description 2	These two cells indicate the fourth level of detail for the optional service type. For example, if the service type is F (flight), the group code is ML (meal), and the sub group is BR (breakfast), the description may be HT (hot) or HT and KO (hot kosher). If the service type is C (baggage charges), the group code is BG (baggage), the description may be 23 (up to 23kgs/50 lbs) or 23 (up to 23kgs/50lbs) and 6U (up to 62li/158licm).
Commercial Name	This cell contains a textual description of the optional service or baggage.
EMD Type	This cell the Electronic Miscellaneous Document type issued for the segment. Options include Stand Alone EMD (STD), Associated EMD (ASC), Stand Alone EMD Referenced to a Ticket (TKT), Electronic Ticket (ETK), and Other Than EMD (OTH). When you type or select an industry sub code, the system will automatically populate values in the EMD Type and RFIC Code fields. You can change the data by over-typing the EMD Type field or by selecting a different value on the RFIC Code field's drop-down menu.
RFIC Code	This cell indicates why an Electronic Miscellaneous Document (EMD) was issued sub code (if applicable). (RFIC is the acronym for IATA Reason for Issuance). The RFIC cell is required if the EMD Type cell is populated with either STD, ASC, or TKT. Valid values for the RFIC cell include the following: A—AIR TRANSPORTATION B—SURFACE TRANSPORTATION/NON AIR SERVICES C—BAGGAGE D—FINANCIAL IMPACT E—AIRPORT SERVICES F—MERCHANDISE G—INFLIGHT SERVICES I—INDIVIDUAL AIRLINE USE When you type or select an industry sub code, the system will automatically populate values in the EMD Type and RFIC Code fields. You can change the data by over-typing the EMD Type field or by selecting a different value on the RFIC Code field's drop-down menu.
SSIM Code	The SSIM cell (Standard Schedules Information Manual) specifies the code associated to the identified sub code. This is not a required cell.
Display Options	This cell indicates the venue in which the optional service may be viewed. Display options include With Itinerary Pricing (1), Online Store (2), Special Service (3), and Blank.
SSR MSG Code	This cell indicates the Special Service Request (SSR) code that is associated with the sub code.
Booking Method	This cell indicates how the sub code must be booked. Booking methods include SSR (1), Auxiliary Segment (2), Display/Price Contact Carrier for Booking (3), No Booking Process Required (4), and Apply Booking Method per Service Record (5).
Concur Type	This cell indicates if any carrier concurrence is required and whether the concurrence must be flight or fare (reissue/refund) related. Unless otherwise specified, non-concurrence for flight and fare related (Reissue/Refund Override) optional services is assumed. Concurrence is not required for ticket or merchandise related optional services. Concur type options include Flight, Reissue/Refund, and Blank.
Sub Code Table	This cell displays the sub code table number associated with the segment (if applicable). This table is only for use with bundled services. Bundled services are identified by the group code BD. For more information, see the Sub Code Table topic.
Weight/Size Table	This cell displays the weight/size table number associated with the service (sub code). This table is only for use with Service Type C and initially only for sub codes 08H, 08I and 08J.
Note Text	This cell displays the note text table number associated with the segment (if applicable).
Media ID	This cell indicates a number referring to a file containing a picture(s) applicable to the service identified by this record.
Batch ID	This cell displays the carrier code and identification number of the batch that was used to update the segment.